The Institute expects registered members will practice ethically and competently while following the Code of Ethics and Practice Standards.
For example, a practicing member should:
- Maintain required records
- Correct a situation that may endanger the safety or welfare of the public
- Maintain adequate skills and competencies
- Disclose a conflict of interest
- Be honest and courteous
- Not share confidential information without authorization
If you are concerned about the conduct or competency of a member or individual practicing Agrology without a license, a formal complaints process is available. The complaints process is part of the process by which the Institute protects the public from the unauthorized or unprofessional practice of Agrology.
Who Can a Complaint be Made Against
Any member of the public, employer, client, or professional can make a complaint about the conduct or competency of:
- A member of the Institute
- A former registered member of the Institute whose membership was valid within two years of the date of the complaint
- An individual practicing Agrology without a license
The Institute takes all complaints seriously and will review each complaint to determine if an investigation is required. In some cases, a decision will be made not to investigate a complaint. A complaint may also be referred to another agency.
If an investigation begins, the Institue may contact the complainant for further information. Following an investigation, a complaint may result in remedial or disciplinary action or may be dismissed.
Note: Issues can often be resolved through direct communication and without the need for a formal complaint. If suitable, you may consider this option.
Frequently Asked Questions
Is my complaint confidential?
Your complaint will be treated confidentially unless required by law. Anonymous and confidential submissions will only be disclosed to persons who need to know in order to carry out an investigation of the complaint.
Are there any complaints that the Institute will NOT investigate?
The Institute will NOT investigate complaints such as (but not limited to):
- A dispute over fees or contractual terms and conditions
- Concerns outside the practice of Agrology
- Rumors or innuendo not supported by facts
Will the Institute help me resolve a dispute with another party?
The Institute may be able to refer you to another agency but our current resources do not include direct mediation or dispute resolution.
The industry is like a family, the members often know each well. The Institute’s Code of Ethics suggests that it may be appropriate to discuss your concerns directly with the other party as a first step. In all circumstances, it may be possible to have a constructive conversation without the situation turning into a damaging battle. The complaints process is available when that option does not seem realistic.
Where can I find information on the Code of Ethics?
Read the Code of Ethics.
What if I believe someone is practising Agrology without being registered as a member of the Institute?
If you believe that someone who is representing himself or herself as an Agrologist is not registered, or is not qualified to practise Agrology, you may use the Complaints Form or call the SIA office at 306-242-2606.
Practising Agrology without being registered is known as unauthorized practice, and it is illegal in most circumstances.
The Saskatchewan Institute of Agrologists and other provincial institutes are working on better education and monitoring activities as the scope of Agrology practice and agricultural products and services has changed over time.
There are some circumstances where an exemption from registration may be possible under the Agrologists Act. Only the Institute may grant an exemption. However, the Act makes it very clear that a person who is not a member in good standing of the institute shall not practise Agrology.
The Agrologists Act and other provincial laws exist to protect the public interest against individuals who are providing advice that only a qualified member of the Institute is allowed to provide. The Saskatchewan Institute of Agrologists will take appropriate action to protect the public when these laws are broken and the Institute is informed.
Will my complaint cost me money?
The Institute does not charge a fee to file a complaint or to investigate a complaint. You are responsible for the cost of your time if a hearing is required and for any witnesses, you choose to bring. If you decide to hire a lawyer or hire other outside expertise you will also be responsible for their costs.
How long will it take for my complaint to be resolved?
The Institute will do its best to resolve complaints as quickly as possible. Because there is a range of possible actions resulting from a complaint, there is no defined complaint resolution period.
What is required to become registered?
Review the Process of Registration.
How can I find out if someone is registered or if there are any conditions on a registered member’s practice?
Search the Institute’s registry using Find an Member.